Risk Management

We assess and manage risks in order to enhance our resilience.

Managing Risk

We seek to minimise unrewarded risks and assess the potential impact of external factors.

Controlling risk

Diversified income streams reduce our exposure to specific types of risk.

We service the hospitality, leisure, healthcare, medical, childcare & education and retail sectors so we are not dependent solely on the fortunes of one sector. 

Within our sectors, our businesses offer a spread of services, providing advisory, transactional and support services. We have a spread of work which deliberately covers both corporate and private clients.

We are geographically diverse. We have focused efforts and resources to grow our European businesses in order to reduce our dependence on any single geographic market.

The quality of our services is underpinned by the quality of our people. We recognise the risks that are inherent in our people-centric businesses, and we invest appropriately to attract, retain and develop the individuals who collectively drive our success.

Monitoring risk

We assess Group sensitivity to external factors.

Whilst we have endeavoured to reduce risks, we are not immune to movements in the global economy, changes or developments in economic, political or regulatory and legal framework in the countries in which we do business, the impacts of which could be present, future or retrospective. In addition, alongside impacts that can arise from changes in business and consumer confidence, such things as the effect of natural disasters, wars, terrorist attacks, pandemics, epidemics, banking crises, currency crises, employee negligence, employee fraud and changes in behaviour pattern due to environmental based legislation can all impact our business in unexpected ways. 

We recognise that risks continually evolve and develop. Each subsidiary conducts annual risk reviews as part of an ongoing risk assessment process. The focus of the risk reviews is to identify the circumstances, both internally and externally, where risks might affect the Group’s ability to achieve its business objectives. Risks identified in our two divisions include (but are not restricted to):

  • changes in interest rates
  • lack of bank liquidity and more conservative lending criteria
  • rising professional insurance premiums
  • changes in employee and business legislation, including changes in the interpretation and application of national minimum wage regulations
  • a decrease in the availability of labour
  • increases in transport costs
  • technology changes affecting the retail and hospitality sectors
  • economic slowdown and technology changes affecting the retail and hospitality sectors
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