Privacy Notice
This privacy notice details how Christie Group plc will collect and use your personal data. Christie Group plc is a company registered in England and Wales with company registration number 01471939, whose registered address is at Whitefriars House, 6 Carmelite Street, London, EC4Y 0BS. Christie Group plc is a registered data controller (Z7892919).
This privacy notice extends to the share registry services which are carried out by Link Market Services Limited (“Link”). We have appointed Link under the rules of the Companies Act to manage our register of shareholders. In carrying out registry services, Link process personal information about you as a shareholder on our behalf. If you use any of the apps and engagement tools which Link (on our behalf) make available to our shareholders ("Online Services"), you should be aware of the additional privacy notices which Link makes available for the relevant Online Service. This privacy notice supplements, but does not override, those notices.
In this document, ‘We’, ‘Us’, ‘Our’ or ‘the Group’ refers to Christie Group plc and its subsidiaries.
We may update our Privacy Notice from time to time. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page. This privacy notice is separate from and not intended to override the terms of any contract we have with you or your rights under data protection laws.
Information we collect
Christie Group plc will not collect any information about individuals, except where it is specifically and knowingly provided by them.
The personal information we collect may include:
Identity Data |
first name, last name, title, job title |
Contact Data |
billing/contact address, delivery address, email address, telephone numbers |
Financial Data |
bank account, billing and payment details |
Contract Data |
details about contract agreements or proposed agreements between us |
Transaction Data |
details about payments to and from you. Details of products and services you have purchased from us or supplied to us |
Profile Data |
purchases or orders made by you, feedback and survey responses |
Technical Data |
internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website |
Usage Data |
information about how you use our website, products and services |
Marketing and Communications Data |
your preferences in receiving marketing communications from us and/or our third parties, and your communication preferences |
Christie Group plc do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data). Nor does Christie Group plc collect any information about criminal convictions and offences.
How information is collected and used
We may collect data or information about you when you |
Basis for processing |
become a shareholder of Christie Group plc |
Legal |
make an enquiry about products, services or business activities of Christie Group plc or our trading subsidiaries |
Legitimate Interest |
become a supplier to Christie Group plc |
Contractual |
use the Christie Group plc website |
Legitimate Interest |
register to be sent an email news update or RNS alert from the Christie Group plc website |
Consent |
provide a business card or contact details in another form to a Christie Group plc or trading subsidiary employee in person e.g. at a meeting or event |
Legitimate Interest |
We collect your personal data or information to operate our business effectively and provide you with the best information on the products and services from across the Group.
We may use your information:
- To manage your shareholding interest in Christie Group plc.
- To comply with legal obligations including those associated with AIM Regulations.
- To carry out obligations arising from any contract or contract negotiations entered into as a client or prospective client.
- To process an enquiry that you have made with us.
- To contact you to discuss business opportunities or products and services from our Trading Subsidiaries that we believe may be of interest to you.
- To send you communications that you have requested, for example the Christie Group plc email news alert.
- To invite you to events run by Christie Group plc and our Trading Subsidiaries.
In some circumstances we may have a legal or contractual obligation to collect and process certain personal data about you, for example if you are a shareholder. You may also have legal obligations to provide us with certain information about you. If you do not provide us with the required personal information, we may not be able to properly perform our contract with you or the organisation you represent or comply with legal or contractual obligations, and we may have to terminate our relationship. For other personal information you may not be under an obligation to provide it to us, but if you do not provide it then we may not be able to properly perform our arrangements with you or the organisation you represent.
Data Retention
We will not retain your personal data for longer than is necessary for the purposes for which it has been obtained. Various laws, accounting and regulatory requirements applicable to us also require us to retain certain records for specific amounts of time. In relation to your personal data, we will hold this only for so long as we require that personal information for legal or regulatory reasons or for legitimate organisational purposes. We will not keep your data for longer than is necessary for the purposes for which we collect them.
Data security
Christie Group plc treats all the data held with the utmost care and security. Any details you give will remain completely confidential. While Christie Group plc takes appropriate technical and organisational measures to safeguard the personal information that you provide, no transmission over the Internet can ever be guaranteed secure.
We have put in place appropriate security measures to assist in the prevention of your personal information being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected or actual personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Sharing your personal information
Christie Group plc will not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
Your information may be shared with trusted third parties in order to fulfil our legal obligations or the purposes of completing a task or providing services to you on our behalf, such as our Registrars. We disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
The Christie Group plc website is hosted and maintained by a third party, on behalf of Christie Group plc. When you visit Christie Group plc’s Website, the third party’s web server collects some basic information such as your browser type, IP address, internet service provider’s domain name, which pages you accessed on the site, and when. Details of cookies that the third party uses on the website can be found below. Christie Group plc uses this information to provide you with and maintain the quality of the Website and to analyse the use of the Website in order to help guide improvements. Personally identifiable information is not automatically collected.
We may disclose your data or information where required to do so by applicable law, by a governmental body or by a law enforcement agency. Additionally, we may disclose your information to HM Revenue & Customs, regulators and other authorities acting as processors based in the United Kingdom who require reporting of processing activities in certain circumstances.
Christie Group plc may transfer personal information that is collected from you to third-party data processors located in countries that are outside of the European Economic Area in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although the collection, storage and use of your personal data will continue to be governed by this privacy policy.
Finally, Christie Group plc may collect anonymised details about visitors to the Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details collected for these purposes.
Cookies
When a user visits our website, we use a number of first party session and permanent cookies. A cookie is a small amount of data, which includes an anonymous and unique session identifier connecting the user to his/her session. Cookies are sent from our website servers to the browser in the user's own computer, and are stored on the computer's hard drive. These small pieces of information allow us to provide users with the site in its full functionality.
Session cookies only stay in place for the duration of the user's session on the site. They do not track any information about a user or his/her behaviour and are not used to compile statistics. They do not collect or store any personally identifiable information. You can refuse the use of cookies, if you wish (please see below).
Name |
Description |
Category |
Expiry |
ASP.NET_SessionId |
General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
Strictly necessary |
0 |
AWSALBCORS |
This cookie is managed by AWS and is used for load balancing. |
Strictly necessary |
7 |
RT |
The RT cookie is instead assigned to the domain of the site being instrumented and is never sent to mPulse servers. It’s used exclusively on the client side, by Boomerang (Akamai). This is implemented by Akamai as to stay sessions to continue even if the end-user closes their browser and then returns within 30 minutes. |
Strictly necessary |
7 |
AWSALB |
AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. |
Strictly necessary |
7 |
__CookieConsentV300 |
A JavaScript plugin that alerts users of the use of cookies on this website. |
Strictly necessary |
180 |
AWSALBTG |
AWS Application Load Balancer Cookie: Load Balancing Cookie: Used to encode information about the selected target group. |
Strictly necessary |
7 |
AWSALBTGCORS |
This domain is owned by Investis, a UK based business. It is used for embedding investor information into a client website. |
Strictly necessary |
7 |
AWSELB |
AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. |
Strictly necessary |
0 |
AWSELBCORS |
AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Same value as AWSELB. |
Strictly necessary |
0 |
AMCV_210BDD9D56D6C97 D7F000101%40AdobeOrg |
Unique Identifier for Adobe Experience Cloud |
Strictly necessary |
180 |
__utma |
This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. |
Performance |
730 |
__utmb |
This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. |
Performance |
0 |
__utmz |
This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. |
Performance |
183 |
__utmc |
This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. |
Performance |
0 |
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
Performance |
1 |
_ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
Performance |
730 |
_gat_UA-290068-5 |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
Performance |
0 |
_gat_INVDSitecore |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
Performance |
0 |
Google Analytics
This website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses a number of first party permanent cookies to help us analyse (in general) how the site is used. The information generated by these cookies about your use of the website (including your IP address) will be transmitted to, and stored by, Google on servers in the United States. Google uses this information to evaluate use of the website and to provide us with generic reports and statistical information. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Further information about how Google Analytics uses cookies can be found at:
http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
Third-Party Sites
The Website may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that Christie Group plc collects through the Website and Christie Group plc cannot be responsible for personal information that third parties may collect, store and use through their own website. You should always read the privacy policy of each website you visit carefully.
Your rights
- Right to be informed - you have the right to be informed about the collection and use of your personal data.
- Right of access - you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right of erasure – in certain circumstances you can ask for the data we hold about you to be erased from our records.
- Right of restriction of processing – where certain conditions apply to have a right to restrict the processing of your personal data.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing.
- Right to object to automated processing, including profiling – you also have the right to object to automated processing or profiling.
All of the above requests should, in the first instance, be made to Christie Group plc’s Data Protection Officer using the contact details at the end of this document and will be forwarded on should there be a third party involved in the processing of your personal data.
Please note that we may request specific information in order to verify your identity before responding to such requests. This is another appropriate security measure to ensure that personal data is not disclosed to any personal who has no right to receive it.
Contact us
If you have any questions regarding this statement and our privacy practices, you can contact us using the below details.
Data Protection Officer
Christie Group plc
Pinder House
249 Upper Third Street
Milton Keynes
MK9 1DS
E: [email protected]
Complaints
If you wish to make a complaint about how your personal data is being processed by Christie Group Plc (or related third parties), or how your complaint has been handled, you have the right to lodge a complaint with our Data Protection Officer (contact details above) and/or directly with the UK Information Commissioner’s Office.
Information Commissioner's Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
T: 01625 545745
E:
https://ico.org.uk/global/contact-us/email/