Case Studies

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Orridge


Calvin Klein reduces shrinkage through outsourced stocktakes
Calvin Klein Jeans/Calvin Klein Underwear provides a multi-channel distribution platform to over 900 Calvin Klein retail stores. Orridge has been the iconic brand's partner for 4 years - a long term relationship based on success. Orridge provides a flexible service and efficient planning to relieve operational pressure and identify true shrinkage rates, enabling CK to determine the worst affected stores. These factors ensure a smooth audit process, product file maintenance and system reporting reliability during the retailer's continued growth.

Boots and Orridge teams work as one
Alliance Boots is a leading international pharmacy-led group providing a range of products and services to customers. Boots has around 2,600 stores in the UK ranging from local pharmacies to large health and beauty retail outlets. Orridge has been Boots’ chosen partner for six years, completing in excess of 1,250 store counts per annum. Cost and value for money are key objectives for Boots and, by building strong working relationships over time, Orridge both understands Boots’ core business needs and succeeds in delivering the customer’s requirements year on year.

Somerfield delivery lorry
Orridge stocktakes for Somerfield distribution centres
Somerfield offers high quality food to 7.6 million customers every week, providing circa 1,950 own-label products in more than 800 stores. Orridge performs a sample of delivery integrity audits in its distribution centres on a daily-basis. Weekly summary information provides the customer with an impartial performance assessment, which is compared against the standards agreed with the logistics provider. The service demonstrates to stores that deliveries are consistently monitored for accuracy.

New Look
Orridge helps prevent stock loss for New Look
New Look is one of the largest retailers of women’s clothes in the UK, operating in over 930 stores in the UK, Eire, France, Belgium and The Middle East, with a turnover of £1.2 billion and over 6million customers. Orridge has played a key role in New Look's stock loss prevention strategy for the past 10 years, without the cost and labour intensity that typifies an in-house process. New Look manages its stock efficiently, which is partly achieved through the use of regular and accurate stocktakes.

WH Smith benefits from Orridge stocktaking

High street retailer, WH Smith, manages a vast product range covering stationery, newspapers, magazines, books, confectionery, gifts and music. It uses Orridge for stocktaking across its network of over 540 stores. Using such an experienced company avoids disruption to store trading, ensures reliability and creates accurate reports; and the use of cutting-edge technology enables flexible counts highlighting shrinkage percentages on particular products.


Orridge helps Wilkinson control costs and increase sales

Wilkinson provides 25,000 quality products and serves over 4 million customers every week through 300 stores. Orridge counts bring the company's stock files completely up-to-date and deliveries are adjusted to reflect the actual stock required. Both Orridge and the client are working together to deliver a bespoke stocktaking system, which is helping to control costs and increase sales.


Real time counts for Boots
When Boots implemented plans to improve its in-house stocktaking system, the high street retailer called on Orridge. Using Boots' own technology and processes Orridge provide the staff to conduct full stocktakes. Boots benefit by receiving efficient and independent counts and are able to oversee and monitor the counts in real time, thereby enabling their staff to concentrate on sales.

Food for thought for Co-op

Thirteen months of negotiations, tough competition and a three-month trial in 100 stores won Orridge a long-term contract with the Co-op. Over 45 employees were transferred from the original Co-op stocktaking team. The Orridge service replicates Co-op's processes and delivers numerous benefits including greater efficiency and Orridge ownership of equipment and support costs.


WE, at Orridge, count
European Fashion Retailer, WE International, has over 200 stores in The Netherlands, Belgium, Germany, France and Switzerland. The company nominated Orridge as its regular supplier for full store stocktaking. The benefits for the client are accurate, reliable, standardised counts that can be trusted. This was a great Orridge success story, and helps strengthen its business in Europe.